DELIVERY TERMS

Order processing time is usually 1–3 business days and delivery takes 2–5 business days via Posti. Delivery times do not include weekends or holidays. During the summer (June–August), orders are shipped via Posti once a week on Wednesdays.

The estimated delivery time for customized jerseys is 1–3 weeks from order. During the summer (June–August), customized jerseys are not processed. Other products ordered in the same order are normally delivered separately within 2–5 business days.

After placing your order, you will receive an order confirmation by email. If you do not receive a confirmation, your order has not been received. In this case, please contact our customer service.

EXCHANGES/RETURNS

If the product is not suitable or does not meet your expectations, you can return or exchange it within 14 days of receiving your order.

Return terms:

The product must be unused, in original condition and resalable.
Returns are not accepted for customized jerseys, game worn products or underwear.
The return fee is €6.90, which will be deducted from the amount to be returned.
Shipping costs are not refundable.

Making a return:

1. Log in to your customer account with your email address.
2. Select the order to be returned on the order page.
3. Request a return by selecting the product to be returned, the quantity and the reason for the return.
4. You will receive a confirmation email and detailed return instructions.
5. Remember to keep the receipt/proof of return in case the shipment is lost during transport.

Please note that returns can only be processed for orders placed in Finland. We are unable to process return requests made from abroad.

UNCOLLECTED ORDER

If the order is not picked up from a Posti office within the specified time, it will automatically be returned to our warehouse. In this case, we will charge a €6.90 delivery and return handling fee.

Please note that from 1 October 2025, the storage period for Posti parcel machines will be 5 days.

BINDING ORDER

The sales contract comes into force when the customer has confirmed the terms and conditions on the order page and accepted the order. The seller has the right to reject the order placed by the customer based on the customer's creditworthiness or other compelling reason.

PRICES

The current price includes VAT, which is displayed on the www.store.leijonat.fi website when placing an order. The VAT breakdown is displayed in the order confirmation. All prices are stated without obligation and the seller reserves the right to change prices and reserves the right to cancel/cancel the transaction due to pricing errors.

PAYMENT SERVICE PROVIDER

Paytrail Oyj (2122839-7) acts as the payment intermediary service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In case of complaints, please contact the product supplier first.

Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
paytrail.com/kuluttaja/tietoa-maksamiste

Walley B2B invoice

The invoice gives you more time to pay for your online store purchases.

Interest-free payment period with an invoice – safe and easy transactions

With an invoice, you always get 30 days of payment period for online store purchases. An invoicing fee of €4.95 will be added to the invoice.

To take advantage of the payment period, you need a positive credit decision, which can be easily applied for in connection with the purchase transaction.

The payment method can be used for purchases of up to €5,000.

Once you have received a positive credit decision and confirmed the purchase, you will receive an invoice for your purchase via email or as an online invoice.

Credit terms

The invoice and credit are issued by Norion Bank AB, organization number 556597-0513, which is the registered owner of the Walley trademark.

COMPLIATES

If the consumer has been delivered the wrong product, the wrong quantity of products or the product is damaged, the consumer must notify Leijonat Store within a reasonable time by email store.leijonat@finhockey.fi

In the event of a complaint, the potential problem must be reported in the first instance by email.

FORCE MAJEURE

Leijonat Store is not responsible for the fact that the delivery of the order is prevented, made difficult or delayed due to circumstances beyond the control of Leijonat Store, such as war, natural disaster, export or import ban, decision of the authority, disruption of public transport or other similar activities that make Leijonat Store's operations difficult or impossible.

DISPUTE RESOLUTION

Finnish law shall apply to disputes and disagreements arising from this distance selling agreement.

CONTACT INFORMATION

Leijonat Store
Juvan Teollisuuskatu 25, rakennus 4 - halli 55

02920 Espoo, Finland

Business ID 3017931-2
store.leijonat@finhockey.fi